VPN firm says it didn't know customers had lifetime subscriptions, cancels them

by maxlohon 5/14/25, 6:48 AMwith 30 comments
by cookiengineeron 5/14/25, 8:03 AM

> The message noted that VPNSecure was acquired in 2023, “including the technology, domain, and customer database—but not the liabilities.”

Next time you see a cop on the street, you should say that you didn't purchase the liabilities when you bought drugs around the corner.

How is this not prosecuted immediately?

by phyzix5761on 5/14/25, 7:50 AM

When you buy a company you buy all of its contractual obligations. You don't get to choose to not honor some of them without legal repercussions.

by tuga2099on 5/14/25, 8:31 AM

Get away from lifetime deals of services that have monthly spendings, like VPN providers, that pay for dedicated servers and bandwidth on a monthly basis.

by jmclnxon 5/14/25, 2:05 PM

Lifetime subscriptions cost just $40 ? That really rings the "to good to be true" bell. Why would a VPN company do that. I have seen deals like this for 5 years, but not lifetime.

Anyway I wonder what the EUL said, was there tiny print that stated something like "we can cancel your subscription at any time" or maybe "after X years of use or non-use" ?

by ChrisArchitecton 5/14/25, 2:44 PM

Some related discussion on a submission from a customer a few weeks ago:

VPNSecure deactivated all lifetime subscribers

https://news.ycombinator.com/item?id=43865593

by mattioon 5/14/25, 8:10 AM

The company must remain profitable, otherwise it will bankrupt, right. I wonder what a better path forward was. Perhaps their T&C allow to lower through put of the LT-subscriptions and offer an upgrade to breakeven on LT-subs.