God forbid he show that same emotional contrition in public forum like a disgraced Japanese executive – Toyota's CEO, for example, after the "unintended acceleration" deaths. [1]
Might be useful if specialised industries such as this recruited some senior management with actual industry-specific knowledge instead of some management generalist!
Unless the tears were followed by a resignation (effective immediately), I assume he's faking.
The buck stops at the CEO, right? Lead by example or stop pretending.